Five Ways Utilities Can Focus on Customer Loyalty. Loyal Lifetime Customers
Utilities in the United States can no longer assume that residents will automatically be long-term, loyal customers. Deregulation, community-based energy services, and novel technologies are putting new power into consumers’ hands. Growing ranks...
Today’s savvy homeowners are increasingly using networked thermostats, app-controlled lighting, and energy-efficient appliances to manage creature comforts and electricity bills. The smart home revolution goes into overdrive when residents buy an...
When Tesla revealed the all-electric Model S, auto and tech enthusiasts alike scrambled to get on the waiting list. In the same spirit as the sportier Roadster, the Model S boasted world-class acceleration, cutting-edge technology, unparalleled...
Electric Vehicle Rebates and Incentives: A Comprehensive Guide
Who doesn’t want to save money on their next vehicle purchase? One of the more appealing aspects of shopping for an electric car or charging station is the wide range of federal, state, local, and utility incentives available, which can add up to...
Everything EV Drivers Should Know About Time-Of-Use Energy Rates
Across the country, utilities have started to introduce time-of-use (TOU) electricity rates – new rate structures that differ from a traditional flat rate, with the cost of energy use varying based on the day, time and season. Currently, about...